New users are encouraged to explore the platform through a 14-day free trial. No charges are processed during this period, and the trial can be canceled at any time within the 14 days to avoid a subscription fee.
First-Month Refund Eligibility
To ensure satisfaction as you transition your team to a digital workflow, we offer a limited refund window for the initial commitment:
Eligibility: Refund requests are strictly applicable only to the first month of a paid subscription.
Timeframe: A refund request must be submitted within 7 days of the initial billing date following the trial expiration.
Subsequent Months: No refunds will be issued for any recurring billing cycles beyond the first month.
Process & Conditions
Submission: To request a refund, contact our support team via the dashboard or official email within the 7-day eligibility window.
Processing Time: Once approved, refunds are processed back to the original payment method. Please allow 5–10 business days for the credit to appear on your statement.
Account Access: Upon the issuance of a refund, access to premium features and stored data may be restricted or downgraded to a free tier.
Note: We recommend exporting any critical job logs or team data before requesting a refund, as the production environment is live and data access is tied to an active subscription.
